Shipping
SHIPPING COST & DELIVERY TIMES
| Location | Cost | Delivery Times |
| United States |
$4.99 (Free Shipping on Orders over $50) |
8 - 14 Business Days Some remote locations may take an additional 7 business days |
|
Spain & France
|
$4.99 (Free Shipping on Orders over $50) |
10 - 16 Business Days Some remote locations may take an additional 7 business days |
| Canada |
$9.99 (Free Shipping on Orders over $75) |
10 - 20 Business Days Some remote locations may take an additional 7 business days |
| Australia |
$9.99 (Free Shipping on Orders over $75) |
8 - 14 Business Days Some remote locations may take an additional 7 business days |
| All Other Countries | $11.99 |
10 - 30 Business Days Some remote locations may take an additional 7 business days |
*Delivery times are approximate. Weekends and holidays are not considered Business Days.
**Orders received at our fulfillment center will ship within 1-7 business days
***Free standard shipping valid on orders of $50.00 or more for the United States, Spain & France, free shipping on orders over $75.00 for Canada & Australia. Please note minimum purchase amounts do not include taxes or gift wrapping charges. See table above for shipping details.
NOTE: For Hawaii, Alaska, Guam, and all APO/FPO and P.O. boxes, please allow additional time for delivery to these destinations. Additionally, for some orders having a high dollar value over a certain threshold, we may require signature for the delivery.
TRACKING INFORMATION
You can track your order at any time online via our Order Status page. You will need to log into your account to track your order. You also can track your order by clicking on the tracking link included in your shipping confirmation email.
PROCESSING TIMES
We process and ship out all orders Monday through Friday, not including holidays. Orders with standard shipping will usually be fulfilled and shipped with 1 to 7 business days (Monday through Friday, not including holidays or weekends).
Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24 - 48 hours for your tracking information to update.
Packages do not ship from our distribution centers on the following holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving
- Christmas
For packages shipped to Hawaii & Alaska, P.O. Boxes and APO/FPO/DPO Military Addresses using USPS Priority there are additional holidays in which packages do not ship from our distribution centers including: Martin Luther King Jr. Day, President’s Day, Columbus Day.
SHIPPING LOCATIONS
All merchandise ordered can be shipped to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes. Please note we also do offer international shipping on Jewolite purchases. We ship merchandise ordered on Jewolite to all Canadian provinces and territories.
SOME ITEMS MAY SHIP SEPARATELY
To ensure you receive your items in a timely matter, Jewolite uses merchandise inventory from all our Jewolite warehouses across the world. You will receive multiple shipments when your order is being fulfilled by multiple warehouse locations. You will receive notification via email when your order is being split into multiple shipments. There is no additional shipping fee when your order is split into multiple shipments. Alternately, we may combine multiple orders into one shipment. Also due to varying item availability, multiple items in a single order may be shipped separately. If you have chosen an expedited shipping method, each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable flat-rate shipping charge for the entire order. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.
SHIPPING TO MULTIPLE ADDRESSES
We currently do not ship orders to multiple addresses.
SPECIAL ITEMS
Some perfumes and makeup are treated as Hazardous Materials (HAZMAT). Transport Canada requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Accordingly, these HAZMAT items cannot be shipped to Alaska, Hawaii, Puerto Rico, Guam or APO/FPO addresses.
Due to regulatory restrictions, we are unable to ship items made of exotic skins to California.
ITEM AVAILABILITY
OUT OF STOCK
In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is “Out of Stock” will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be cancelled, and you will not be charged for that item.
SHORT SHIPMENT
A “short shipment” occurs when we ship to you fewer items than the items for which you initially were able to place an order. For example, we may ship to you only two of a certain item even though you placed an order for three. If this happens, we will notify you as quickly as possible if we will be able to ship the remaining items later, or if we will have to cancel them.
PRE-ORDERING
You may be able to “pre-order” some items that are not yet available for immediate delivery. The “Pre-Order” message will appear on the product detail pages. A credit card is required for pre-ordered items, and your credit card will be authorized for the price of pre-order as a “pending charge.” However, we will not charge your credit card for the order until your pre-ordered item(s) actually get shipped.
